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FAQs
Find answers to your questions about Red Hat® training and certification offerings, how to maximize your investment in training and certification, and the best way to create a skills path that matches your needs.
Understand the how, why, and where of Red Hat training and certification
Our training courses teach you the fundamentals of each of our technologies, with practical use cases and in some cases extended access to hands-on labs designed to help you use our products successfully. By certifying those skills, you prove what you know and can do and validate your knowledge to the market or an employer.
You can get further details—including requirements and objectives—about each offering by reviewing the individual descriptions within our full lists of courses and certifications.
An IT professional who becomes a Red Hat® Certified System Administrator (RHCSA®) is able to perform the core system administration skills required in Red Hat® Enterprise Linux® environments. The credential is earned after successfully passing the Red Hat Certified System Administrator (RHCSA) exam (EX200).
A Red Hat® Certified Engineer (RHCE®) is an RHCSA who is ready to automate Red Hat Enterprise Linux tasks, integrate Red Hat emerging technologies, and apply automation for efficiency and innovation. To learn more about how the credential is changing to match new needs and fill skills gaps, check out our frequently asked questions about the RHCE program.
Depending on the course or certification, we offer a number of learning styles for you. We conduct classroom, virtual, and on-site training, along with the self-paced training format. Learn more about all the ways to train that Red Hat offers.
Individual exam sessions are a convenient alternative to Red Hat’s open enrollment exams that are delivered in classrooms. A professional proctor observes an examinee remotely as an exam is taken on a secured system in a testing center or remotely.
Classroom exams are monitored by a proctor and taken on preconfigured hardware at one of our testing facilities. You can also find out more about our ways to test as you choose the right method for you.
Please keep in mind that self-paced training features high-definition videos and require a high-bandwidth, low-latency internet connection. You can always check your connections with our compatibility tester.
If you don’t see a good fit for you from among our locations and facilities, be sure to talk to a Red Hatter about how we can bring our training and certification offerings to you.
Performance-based testing is testing by doing—that is, by having you perform real-world tasks similar to those you must perform in a job role. All Red Hat certification exams are performance-based tests, giving you the hands-on, practical application you need to demonstrate your skills.
Our classroom requirements datasheet can help you properly configure your classroom as part of an interactive and efficient training environment. You’ll get all the information you need about classroom computing hardware, operating system requirements, CPU specifications, hardware virtualization support, and more.
Certification candidates who are unsuccessful on their first individual exam attempt are now eligible for a free exam retake. The retake will appear in your scheduling application after your first exam results have been reported. To schedule the free retake, use the same process as scheduling an exam for the first time.
Maximize training and certification benefits
Purchasing a bundle that includes an individual course and exam offers a price savings over purchasing the course and exam separately. Just as importantly, however, a bundle allows you to extend the value of an individual course by both testing and validating the skills you've learned in the course through hands-on, practical exams.
Organizations hiring employees, contractors, and consultants can look to Red Hat certifications as an input into hiring, assignment, promotion, and other management decisions. Similarly, individuals who earn these certifications benefit and see value by having official, impartial, and proven validation of their skills and knowledge.
Our subscription plan lets you access our entire portfolio of self-paced training and additional content, produced only for subscribers. We craft our lab environments so that you can gain skills and expertise with Red Hat products and architecture without spending your time on procuring and configuring local hardware. These environments are not simulations, but actual systems allocated to you for your laboratory use (subject to terms and conditions).
You can get more details about the Red Hat Learning Subscription program by viewing our more extensive FAQ resource.
Whether you want to purchase multiple courses or exams, want to train additional members of your team, or need to buy credits ahead of time, we have ways to save that match your needs.
After successfully passing a Red Hat certification exam, Red Hat will issue you a digital badge. To claim your badge and downloadable certificate, simply follow the steps listed below.
- Wait to receive an email in your inbox from Red Hat via Credly
- Click the button in the email to accept your digital badge
- Create a Credly account, if you don’t already have one
- Share your Red Hat achievement! There are many different forums and ways that you can share your digital badge with others. Credly provides basic instructions here that you can reference to help you set up sharing from your Credly account. Once you've completed the process of claiming your first Red Hat digital badge, claiming any subsequent badges will be even easier.
Red Hat Course Attendance Credentials are issued to students for the attendance of Red Hat Training courses. Students must meet this attendance criteria for the specific ways to train:
- Instructor-led classroom training: attend 75% or more of the instructor-led classroom training
- Virtual Instructor-led training: attend 75% or more of the training
- Self-paced training: A user must visit 75% or more of the total pages in the Self-paced course
- Red Hat Learning Subscription Premium: A user must attend all premium live sessions of a course
Learn more about Digital Credentialing at Red Hat
Try a 14-day free trial
Get limited access to hands-on labs and more than 50 courses with your no-cost trial of Red Hat Learning Subscription.
Manage training and certification profiles
You must be 16 or older to take an exam. Most testing sites require government-issued photo identification to verify age and identity. If you are in a region for which government-issued photo IDs are not available, contact your local Red Hat office or your authorized Red Hat training partner for guidance on acceptable forms of identification. To find more requirements and exam prerequisites, check the descriptions within our full list of certifications and exams.
Log into the Red Hat Certification Central portal to make changes or updates to your profile.
You can verify whether a Red Hat certificate is current by entering the certificate number. For detailed information on our recertification policies, visit our certification renewal page.
Starting February 19, 2024, Red Hat Course Attendance Credentials will be available and issued through Credly as digital badges. For any course attended prior to February 19, 2024, you are eligible for a Certificate of Attendance.
External audiences (customers and partners) should send an email to digitalcredentialing@redhat.com which will open a support ticket with our internal team.
Validate your skills
Find out how Red Hat certifications help you embrace technology challenges while adding value to your career or your IT team.
Take the next steps on your skills path
For either an individual or a team, you can assess skills and get course recommendations based on role, skills gaps, or the product you’re interested in.
Login to your subscription and check your email for information on getting started.
We now offer Red Hat Preliminary Exams, which are designed to help you validate in-demand, foundational skills in key technologies. Learn more about this new offering to see how it can help clarify your skills path.
Exam results are mailed within 3 U.S. business days, assuming you have provided accurate contact information. Unfortunately, some mail servers mistakenly treat results emails as spam and filter them, which can cause delays. If you do not receive your results within 3 U.S. business days, you should contact Red Hat Certification.
You will be issued an electronic certificate that will be attached to your results email.
If you’re experiencing an issue with your purchase or logging in, please reach out to a member of our account support team. If you’re having a technical issue, you can share your problem on our Customer Portal and a Red Hatter will assist you.
Learn about all your options in services and support
Your Red Hat subscription gives you direct access to the product knowledge and best practices you need to build, deploy, and manage your enterprise solutions. For access to product documentation and to connect with Red Hat support, check out the Red Hat Customer Portal, which includes a searchable knowledgebase, product documentation, and other support features. For assistance in managing your subscription, account, or user permissions, please reach out to our customer service team.
When you’re in need of more than just technical expertise, our consulting program can team you with a strategic adviser. A Red Hat expert will work with you to identify business challenges, propose viable solutions, and understand how to scale to your business’s unique needs.
When potential problems arise, you want someone on your side to minimize disruption and resolve issues while you focus on your key business challenges. If your organization would benefit from a seasoned professional to guide you through best practices, supportability assessments, lifecycle planning, early beta access, and other stops on your technology roadmap, find out more about our Technical Account Management program.
When you’re ready to transform your culture, speed up app development, and realize the benefits of DevOps, consider our Open Innovation Labs residency program. Our interactive menu features a push-button infrastructure that lets you design your own technology stack—allowing you to get started quickly.
Red Hat Academy seeks to help prepare students for the enterprise through mastery of Red Hat technologies in an institutional setting. Using hands-on instruction, curriculum, labs, and performance-based testing, we have partner institutions all over the world who work with us to enable their IT infrastructures and foster innovative ways for their students to learn.
